Shipping policy
All orders ship from Los Angeles, CA. Orders are processed within 2-3 business days. You will receive a tracking number via email once your order ships.
Domestic Shipping (United States)
|
Service |
Weight | Cost |
|
UPS Ground |
0-5 lbs |
$12.99 |
|
UPS Ground |
5-10 lbs |
$14.99 |
|
UPS Ground |
10-20 lbs |
$19.99 |
Delivery: 2-7 business days depending on location.
International Shipping
We ship internationally via DHL Express. All duties and taxes are included in the shipping price. No surprise fees at delivery.
| Destination | Cost | Free Shipping |
| Canada & Mexico |
$29.99 |
Orders over $250 |
| Europe (EU, UK, Norway, Switzerland) |
$44.99 |
Orders over $300 |
|
Rest of World (Brazil, Australia, NZ, Japan, Korea, India) |
$54.99 |
— |
International delivery: 2-5 business days via DHL Express.
Returns
Returns accepted within 30 days of delivery. Free return shipping. A 10% restocking fee applies.
Deck-only SKUs ship without grip tape and are fully returnable. Complete skateboards ship fully assembled. If you need to test fit before unwrapping, we recommend doing so on carpet with the board still in its plastic wrap.
Questions? Email us at info@neuroskateboarding.com